jill7 Privacy Policy

This Privacy Policy is issued by jill7 ("jill7," "we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at jill7.net and its associated mobile applications and subdomains (collectively, the "Platform").

jill7 is the data controller responsible for the personal information of registered members and visitors of the Platform. We are committed to handling your personal data in accordance with the Republic Act No. 10173 — Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

For the purposes of this Privacy Policy, "personal data" or "personal information" refers to any information from which your identity can be reasonably and directly ascertained, or when combined with other information would directly and certainly identify you as an individual.

jill7 collects personal data in the following categories depending on your level of engagement with the Platform:

jill7 collects your personal data through the following methods:

• Direct Registration: Information you provide when creating your jill7 account, completing the KYC verification process, or updating your account profile.
• Transactional Activity: Data generated automatically when you make deposits, withdrawals, place wagers, or claim bonuses through the Platform.
• Customer Support Interactions: Information you share when contacting jill7 via live chat, email at [email protected], or any other support channel.
• Cookies and Tracking Technologies: Technical and behavioral data collected automatically through cookies, web beacons, and session tracking tools when you browse the Platform. See Section 7 for full details.
• Third-Party Verification Providers: Identity verification data received from licensed KYC and AML compliance service providers used to validate the identity documents you submit during registration.
• Payment Processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other payment partners when processing your deposits and withdrawals.

Under the Data Privacy Act of 2012 and its Implementing Rules, jill7 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you accepted upon registration — including account management, game delivery, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (RA 9160), PAGCOR licensing requirements, Bureau of Internal Revenue reporting obligations, and NPC data protection mandates.
• Legitimate Interests: Processing carried out to protect the security and integrity of the Platform, prevent fraud, detect prohibited conduct, and improve our services — provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: For optional processing activities such as direct marketing, promotional communications, and behavioral personalization, where you have provided explicit and freely given consent. You may withdraw consent at any time without affecting the legality of processing carried out prior to withdrawal.

jill7 uses the personal data it collects for the following purposes:

• Creating, verifying, and maintaining your jill7 member account.
• Processing deposits, withdrawals, and all financial transactions in Philippine Peso (PHP) through your chosen payment methods.
• Fulfilling our KYC and AML compliance obligations under Philippine law, including identity verification and transaction monitoring.
• Delivering and personalizing your gaming experience across slots, live dealer tables, bingo, sports betting, and e-sabong.
• Administering loyalty rewards through the jill7 Rewards and Coin programs.
• Sending transactional communications — including deposit confirmations, withdrawal notifications, and security alerts — to your registered email or mobile number.
• Sending promotional communications, bonus offers, and platform updates where you have opted in to receive such communications.
• Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and violations of our Terms and Conditions.
• Conducting responsible gaming monitoring, including identifying players who may exhibit signs of problem gambling and activating appropriate intervention tools.
• Improving Platform performance, resolving technical issues, and conducting internal analytics on aggregate, anonymized usage data.
• Complying with any court order, regulatory direction, or request from a Philippine law enforcement or government authority.

jill7 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors engaged by jill7 to provide specific operational services — including KYC verification, payment processing, cloud hosting, cybersecurity, and customer support tooling. These providers are contractually bound to process your data only on jill7's instructions and in compliance with the Data Privacy Act.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government bodies where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, courts, or quasi-judicial bodies where jill7 is legally compelled to disclose data pursuant to a valid court order, subpoena, or official request.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets involving jill7, your personal data may be transferred to the successor entity, subject to equivalent privacy protections and advance notice to you.
• With Your Consent: Any other disclosure for which you have provided explicit, informed, and freely given prior consent.

jill7 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session security, and analyze aggregate usage patterns. The following categories of cookies are used:

You may manage your cookie preferences through the cookie consent banner presented on your first visit to the Platform, or through the Privacy Settings section of your account dashboard. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform.

jill7 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, in compliance with AMLC and PAGCOR record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act and BIR regulations.
• Gaming Activity Logs: Retained for 2 years from the date of each game session for operational, audit, and dispute resolution purposes.
• Customer Support Records: Retained for 2 years from the date of last interaction.
• Marketing Consent Records: Retained for the duration of your account plus 1 year following account closure or withdrawal of consent, whichever is earlier.
• Technical and Log Data: Retained for 90 days on a rolling basis for security monitoring, then permanently deleted or anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with NPC-approved data disposal procedures.

jill7 implements a comprehensive information security program to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport Layer Security (TLS 1.3): All data in transit between your device and jill7 servers is encrypted using current industry-standard protocols.
• Encryption at Rest: Sensitive personal information and financial data stored in jill7 databases is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to jill7 personnel and authorized service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Security Monitoring: jill7 operates 24/7 intrusion detection and security monitoring systems to identify and respond to potential threats in real time.
• Penetration Testing: The Platform undergoes regular independent security assessments and penetration tests to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a personal data breach that poses a real risk of harm to affected individuals, jill7 will notify the National Privacy Commission within 72 hours of discovery, and will notify affected members without undue delay, in accordance with the Data Privacy Act.

jill7's primary data processing infrastructure is located within the Philippines. However, certain service providers engaged by jill7 — including cloud hosting, cybersecurity, and KYC verification vendors — may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, jill7 ensures that such transfers are conducted only to countries, organizations, or recipients that provide an adequate level of data protection, as determined by the National Privacy Commission, or are subject to appropriate contractual safeguards including standard data protection clauses consistent with NPC requirements.

By creating a jill7 account and accepting these terms, you acknowledge and consent to the transfer of your personal data to jill7's authorized service providers in jurisdictions outside the Philippines where such transfers are necessary for the delivery of our services, subject always to the protections described in this Privacy Policy.

As a data subject under the Republic Act No. 10173, you hold the following rights with respect to your personal data held by jill7:

• Right to Be Informed: You have the right to be informed whether jill7 holds any personal data about you and the details of its processing.
• Right to Access: You may request a copy of the personal data jill7 holds about you, along with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate, incomplete, or outdated personal data in your jill7 account.
• Right to Erasure / Right to be Forgotten: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to jill7's legal retention obligations under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that jill7 provide your personal data in a structured, commonly used, and machine-readable format for transfer to another controller.
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe jill7 has violated your rights under the Data Privacy Act. The NPC can be reached through the official NPC website.

To exercise any of the above rights, submit a written request to jill7's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." jill7 will acknowledge your request within 3 Philippine business days and resolve it within 30 days, or notify you if an extension is required.

The jill7 Platform is strictly intended for adults aged 21 years and above, in compliance with applicable Philippine gaming law and PAGCOR regulations. jill7 does not knowingly collect personal data from any individual under the age of 21.

Parents and guardians who believe their minor child has registered a jill7 account should contact us immediately at [email protected] so that the account can be investigated and closed promptly.

jill7 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in Philippine data protection law, NPC guidance, PAGCOR regulatory requirements, or our internal data handling practices.

When material changes are made to this Privacy Policy, jill7 will notify registered members via the Platform's in-app notification system or by email to your registered address at least 7 days prior to the changes taking effect. The "Last Updated" date and version number at the top of this page will be revised to reflect the most current published version.

Your continued use of the jill7 Platform following the effective date of any amendment constitutes your acknowledgment and acceptance of the revised Privacy Policy. If you do not agree with any change, you must contact jill7 to request account closure before the effective date.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jill7, please contact our designated Data Protection Officer (DPO):

• Email: [email protected] (Subject: "Privacy / DPO Enquiry")
• Live Chat: Available 24/7 via the jill7 Platform (login required). Request to speak with the Data Privacy team.
• Response Time: jill7's DPO acknowledges all privacy enquiries within 3 Philippine business days and will provide a substantive response within 30 calendar days.

For formal complaints regarding jill7's data processing practices that cannot be resolved through our internal channels, you may escalate your complaint to the National Privacy Commission of the Philippines through the NPC's official website and complaint filing process.